Frequently Asked Questions

Face-To-Face Session: R580 per consultation
Online Session: R520 per consultation
Family/Group Session: From R580 per consultation (please request a quote)

Face-To-Face Session: Card facilities are available; cash is also welcome, or I will send an invoice after the session to do an EFT transfer.
Online Session: An invoice will be sent after the session that will include the banking details.
The duration of a session is 50 minutes.

Options are as follows:

  • Once a week
  • Every second week
  • Once a month

*It can be adjusted according to the client’s needs.

I am registered with the Board of Healthcare Funders of Southern Africa (BHF) and recognized by most medical aids. I am a cash practice which means that all clients are responsible for making the payment after every session. Once the payment was received, the client will use the statement to claim from their medical aid (I advise all clients to ensure beforehand if they have enough funds available and if the medical aid will be willing to payout).

All circumstances are different; therefore the number of sessions will vary from person to person. The counsellor will evaluate the situation and discuss the individual plan with the client.

The number of counselling sessions required may vary and the client can at any point decide to withdraw. However, in practice it is found that depending on the severity of the problem, clients usually see progress within the following time frames:

  • 1 – 4 sessions
  • 1 – 6 sessions
  • 1 – 12 Sessions (for more severe cases)

Every individual has the right to privacy, and the information shared between the client and the therapist is confidential. It should be respected and taken seriously. The counsellor is ethically bound not to share information discussed in sessions.

The only exceptions where the therapist must share the information are when:

  • The client is a danger to him or herself or others (client shares their thoughts of harming another person and there is a possibility that these thoughts will turn into action).
  • When a minor (a person under 18 years) is a victim of abuse either sexually or physically.
  • If subpoenaed and legally required to provide the court with information.

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Monique Schneigansz

Reg. Psychological Counsellor

Opening Hours
Monday - Friday: 08h00 - 18h00
*Closed on Public Holidays

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